Great Facilitation Skills Managers

One of the keys to a successful business is hiring, developing, and empowering good managers. More often than not, these individuals are hired or promoted based on tenure or their knowledge of an industry or business. Of course, this kind of empirical understanding is indeed necessary. But to succeed over the long term – and to support the success and growth of the organization as a whole – a genuinely talented manager also possesses a set of soft facilitation skills that may be even more important.

Great leaders bring a more personal skill set that engages qualities like emotional intelligence, empathy, and authenticity. You can easily spot these people; they don’t tell others what to do and they motivate those around them to work hard. Strong leaders play a prominent role in cultivating a positive work environment. They help teams work consistently toward shared objectives for the good of the organization.


The Importance of Facilitation Skills

These individuals possess facilitation skills. And while it’s often difficult to put a label on abilities like these, it’s not hard to spot them, or the value they provide to the group. Here are a few of the most important. As you read the list, ask yourself – which of these do you possess? Are there people in your organization who show an aptitude for facilitation skills? Which ones are most important for your organization?


Someone who leads with confidence and competency will be able to garner the respect necessary to help others make better decisions, gain more buy-in for those decisions, and increase efficiency overall.

Good speaking and listening skills

It is imperative that leaders can express themselves well. It’s just as important (perhaps more important) for them to be adept, active listeners. A manager who has strong facilitation skills will be able to stand in the middle between introducing ideas, encouraging productive discussions, identifying possible dysfunctions or disagreements, and guiding teams toward consensus.

Openness and empathy

A key indicator of solid facilitation skills is a leader’s ability to keep an open mind and foster a supportive environment where team members feel their ideas and opinions are heard and valued. This sense of security is central to motivating team members to contribute diverse thoughts and ideas that can enrich an organization.

Honesty and integrity

Talented leaders model The Golden Rule with honesty and consistency. Employees watch and take cues from their managers based on how they exhibit qualities like kindness, fairness, hard work, and follow-through. Leaders with strong facilitation skills also cultivate a culture of trust – setting a genuinely good example for the rest of the team is one of the best ways to create it.


People are much more likely to work hard when they are motivated by someone who is clearly passionate about the work. A good facilitator shares his or her excitement by empowering team members. The result? A positive environment where everyone is eager to contribute.

Neutrality and level-headedness

Not all managers can detach themselves from the desired outcome, but a leader with facilitative skills can be objective. Being able to remain neutral during meetings or discussions will help to allow group members’ opinions to hold center stage. Participants are more likely to feel heard and respected, building trust with the leaders and other members. They leave a session feeling confident in their contributions.


Great Managers are Born – and Made

We’ve all known someone who seemed like a born leader. Something about how they presented themselves and engaged others inspired respect and response. Chances are, the qualities that seem so magnetic are the (soft and hard) skills that make these individuals strong facilitative leaders.

You may see yourself on this list – or you may want to! Our sister company, Leadership Strategies offers the training and resources to help you develop into a better leader and a stronger facilitator. And as always, our team of fully vetted professional facilitators is available to help your organization meet its session goals. Please contact us, chat us, or call us at 1-877-212-2361.